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How do you choose where to take one of your key pieces of equipment? Our computers are our tools to success today, to learn, work, communicate… and choosing the right place to take it for care, should not be a daunting task. Choosing between a “Mom & Pop” Kansas City computer repair shop or a well known national chain should be a decision that you base on facts, and previous experiences, not large ads or flier, truth is a business can advertise all it wants, truth is it will always be biased, and as consumers we know this.
You’re very best chance of finding the right one is to be referred to a great service provider, when customers experience fantastic service with a particular repair shop, the chance of you receiving similar service is highly likely. Consistency and Great service are how businesses succeed, and it has been these two elements that have taken KC Computer Support to the big leagues and earned its reputation. The company was started in 2008 by a former police officer Tom Noon. KC Computer Support was born from a unsatisfied need to provide small to medium sized businesses with the same quality service large companies had access to, but at a price within their reach. Aside helping grow Kansas City through making business owners’ lives easier and answer all of their technological questions, they tend to homeowners through remote or on-site service.
With only eight employees, KC Computer Support has been able to really channel its efforts into focusing on specific operating systems and programs. Meaning they can provide more personalized and more knowledgeable care and service to each and every client. Five of KC Computer Support’s technician’s are certified Microsoft Small Business Specialists, that can provide top of the line care for all Microsoft programed computers used in Small Businesses around Kansas City.
Satisfied customers have allowed this company to grow based on solely word of mouth, and has gained it multiple awards, that include two Angies List Super Service Award, and was recognized as a “Small Business Success” by Mayor Mark Funkhouser. Tom is currently planning on a fabulous expansion in the Briarcliff Village shopping center, that will include a drop off area for computers to be fixed and retail space as well in order to provide its customers with the best and latest products available.
With services that include business computer support, home computer support, remote computer support, offsite cloud backup, hard drive data recovery, and as an Office 365 partner they also offer Microsoft Office 365 exchange email.
So before making a decision on what repair provider to use, do not rely on assumptions and look for what customers are saying, about each company online. A quick Google search can go a long way, and in my opinion only the computer repair shop deemed best by its customers deserves your business and recommendation no matter the size or advertising budget of the business.
Headquarters 1300 NW Briarcliff Parkway Suite 260 Kansas City, MO 64150